IT support
Something not working? Describe it the way you would to a colleague.
We help with existing websites, apps, devices, accounts and everyday IT. Support hours: Monday to Friday, 09:00–18:00 UK time (Europe/London, GMT/BST). We do not promise a fixed response time; we reply as soon as we reasonably can.
Before you write
- What were you trying to do?
- What happened instead — any exact error text?
- When did it start, and does it affect everyone?
- Never send passwords in this form.
Is this urgent?
For something time-sensitive during working hours, phone +44 7480 271972 and leave details if we cannot answer.
Do I need to choose a service?
No. Support requests can be sent without selecting a service.